Effective Date: 2024/12/1

Welcome to AliExpress powered by Shoplazza! By accessing and using our website and services, you agree to comply with and be bound by the following Terms of Use ("Terms"). Please read them carefully before making any purchases or interacting with our platform. If you do not agree to these Terms, please do not use our website.

1. Acceptance of Terms

By using the website located at Shoplazza platform (the "Site"), you acknowledge that you have read, understood, and agreed to be bound by these Terms and all applicable laws and regulations. If you are accessing the Site on behalf of a business, you represent and warrant that you have the authority to bind the business to these Terms.

2. Modifications to the Terms

AliExpress powered by Shoplazza reserves the right to modify or revise these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." It is your responsibility to review this page periodically to stay informed about any changes. By continuing to use the Site after any modifications, you accept the revised Terms.

3. Account Registration

To make purchases or access certain features on the Site, you may need to register an account. When registering, you agree to provide accurate and up-to-date information and to keep your account information confidential. You are responsible for all activities under your account, and you agree to notify us immediately if you suspect any unauthorized use.

4. User Conduct

You agree to use the Site in accordance with all applicable local, state, national, and international laws and regulations. You further agree not to:

• Use the Site for any illegal or fraudulent activity.
• Violate any third-party rights, including intellectual property rights.
• Engage in any conduct that could damage, disable, overburden, or impair the Site.
• Use any automated tools (such as bots or scripts) to access or interact with the Site.
• Post or transmit any content that is offensive, defamatory, abusive, or otherwise objectionable.

5. Product Information and Availability

While we make every effort to ensure that the information on the Site is accurate, we do not guarantee the completeness, accuracy, or reliability of any product descriptions, pricing, or availability. All product offerings are subject to change without notice. We reserve the right to limit the quantity of products purchased or refuse service to any customer at our discretion.

6. Orders and Payments

By placing an order, you are making an offer to purchase the products listed in your order. We reserve the right to accept or decline any order. Once your order is accepted, we will provide confirmation of the order. All prices are listed in Colombia, and payment is due at the time of purchase. We accept various payment methods, which will be detailed at checkout.

7. Shipping and Delivery

We offer exclusive free shipping to Colombia. Delivery times and shipping costs are provided during checkout and may vary depending on your location. You are responsible for any customs duties, taxes, or other import fees that may apply to your order. We strive to process orders promptly, but delivery times may vary depending on third-party carriers and local customs processes, please refer to our Shipping Policy for more information.

8. Returns and Refunds

If you are not satisfied with your purchase, please refer to our Return Policy for information on how to request a return or exchange. All returns are subject to our approval and must comply with the conditions outlined in our return policy. Refunds will be issued in accordance with the policy and may take up to 7-15 business days to process.

9. Intellectual Property

All content on the Site, including but not limited to text, images, logos, designs, and trademarks, is owned by AliExpress powered by Shoplazza or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without prior written permission from us.

10. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in the Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law, AliExpress powered by Shoplazza and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to the use of the Site or products purchased through the Site, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold harmless AliExpress powered by Shoplazza, its affiliates, officers, directors, employees, agents, and contractors from and against any claims, losses, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, or any third-party rights.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Colombia. Any disputes arising from or related to these Terms will be resolved through arbitration in Colombia, and you consent to the exclusive jurisdiction of the courts in that location for any legal action.

14. Contact Us

If you have any questions or concerns regarding these Terms of Use, please contact us at:

Customer Service Email: cs-co@shoplazza.info

Disclaimer: This Terms of Use document is for informational purposes only and should not be considered legal advice. You should consult with a lawyer to ensure compliance with all applicable laws and regulations for your specific business and jurisdiction.

These TERMS AND CONDITIONS and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.

SHOPLAZZA HONGKONG LIMITED

FLAT/RM 68 24/F LEE GARDEN ONE 33 HYSAN AVENUE CAUSEWAY BAY HK